WHERE ARE YOU BASED?
We're happily based in Tel Aviv, Israel
HOW DOES SHIPPING WORK?
t-tlv global partners, located in the U.S provide you the best prices and delivery services
Because we ship directly from our partners, your item may take 2-4 weeks to arrive. Please do not panic if it does not show up immediately, it's on its way (please email us for tracking) :)
HOW LONG IS SHIPPING FOR ORDERS WITHIN THE EU?
For orders shipped from our Europe location to a European destination, shipping can take between 5-10 business days after fulfillment. For orders shipped from our Europe location to non-EU regions, it can be between 10-20 business days.
We offer international shipping options - no matter where you are, you can buy from us!
WHERE CAN I FIND THE TRACKING INFORMATION FOR MY ORDERS?
All tracking numbers can be found in the shipping notification emails we send out. Tracking numbers generate when a shipping label is printed at our facility - keep in mind the tracking information may not reflect any action for up to 24 hours after a label has been printed.
WHAT IF I NEED TO RETURN SOMETHING?
No worries! Contact us and we'll help guide you through the process.